Nest Aware scrolling frame rate outdoor cam

[Mrawesomeguy]

Can anyone tell me what the frame rate is while scrolling through 24/7 video history on a google nest outdoor cam with Nest Aware? I have fiber optic Wi-Fi 1000mbps with good connectivity  through Netgear Orbi mesh Wi-Fi. It would appear to me that it is 4 seconds a frame using high bandwidth allocation which seems pretty crazy to me seeing how you could miss some one walking through your front door. Facial recognition does not work 100% of the time. I have had friends walk into my house through the front door and the nest cam didn’t pick up the facial recognition. It picked up motion but I live in the woods, I get 200 motion alerts a day so I rarely look at them. So I try and scroll through video history to find people and at 4 seconds a frame I completely miss them like literally you don’t see the person while scrolling. I guess my question is; Is 4 seconds a frame standard for scrolling? If not, is there something wrong with my camera? If so, how do I fix it?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.