Cameras and Doorbells

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Doorbell stopped working, you have to push it a couple times to make it chime .

The camera works if I access it, but someone can walk up to the door and push the doorbell and nothing!! If they push a couple times then it rings. It has been working fine for years now it just started doing this????

Viewing Nest doorbell (wired) breaks Bluetooth play/pause in all apps

Note: I believe this may be the same problem this user was seeing.Sometimes (not always, but often) when my doorbell alerts and I use my Android phone to go to the Home app to see the doorbell video, it breaks Bluetooth play/pause from my Bluetooth d...

Camera Device is offline

One of my 3 camera devices is offline. I have entered the six (6) digit code and the last four (4) digits of the camera's serial number without any success. All 3 cameras had been operating properly. However, the one camera will not connect. I have r...

Outdoor Camera stopped showing me 3h+ history.

For some time after purchasing the Nest Outdoor camera, it recorded a significant part of the day and even weeks, depending on how frequently it was activated for recording. I thought it would always be like that, with only the videos that were recor...

What type of police report is needed to have a stolen doorbell replaced?

I'm having trouble having a stolen Nest Doorbell replaced due to some issue with the police report I've sent along with my claim. Google Nest aren't able to tell me what kind of report I need to request, only that what I've provided is wrong. Hoping ...

Wireless cam not showing event history in Home app

I have two battery cameras running on battery. I don't have the Nest Aware subscription, the free version expired on 8 Jan 2024.My expectation is that I can see up to three hours of event history footage, but I can't.I open the Home app, goto one of ...

Resolved! Weak wifi signal

My Nest outdoor wired frequently goes offline. My internet provider says my signal is strong. I added a Netgear AX1800 4-Stream WiFi Mesh extender. The extender did not make a difference. The camera still goes offline often. The extender is approx. 3...

Not receiving password reset email from nest

I am not receiving an email when I hit password reset.

Nest Doorbell Notifications

I have a new Nest Doorbell (battery) and Pixel 6a.When the doorbell rings I get a notification (a small live in picture video on home screen and a standard notification pop up), but when I click on either it does NOT take me to the home app so that I...

Next camera notificiations

Is there a way for the Nest Aware Cameras in my kid's rooms to notify me of sound like other baby monitor's do (walkie talkie style??) - currently, my phone needs to be open and on high volume all night for me to get any notifications whereas others ...

Google Nest Community

Blog Posts

Help Center

Forum Posts

How to: Change camera or doorbell Wi-Fi network

Troubleshoot setup: Google Nest camera or doorbell

Doorbell stopped working, you have to push it a couple times to make it chime .

Viewing Nest doorbell (wired) breaks Bluetooth play/pause in all apps

Camera Device is offline

Outdoor Camera stopped showing me 3h+ history.

What type of police report is needed to have a stolen doorbell replaced?

Wireless cam not showing event history in Home app

Resolved! Weak wifi signal

Not receiving password reset email from nest

Nest Doorbell Notifications

Next camera notificiations

Nest 2nd Gen wired outdoor cam setup

Gen1 doorbell and cameras won't connect to new wif...

Nest login loop

Can’t connect to nest cam

Google home not sending presence and turning camer...

Connecting to ASOU csmeras

Night lighting

Doorbell not ringing

Battery Doorbell went offline. I removed it from ...

Nest Doorbell Battery Keeps falling off mount