Nest Aware subscription clarity

[MDukeEEReedEast]

Clarity #1: Subscriptions state "Nest Aware" and "Nest Aware Plus" but I can't find the difference between the two. What is included with either? What's excluded?

Clarity #2: The website for "What's included..." states the Nest Cam Battery w/ subscription (Regular or Plus is not stipulated, only Subscription and No Subscription) includes 10 days of continuous history. The site goes on to qualify that 24/7 continuous history is only available for wired Google Nest Cameras and Doorbell and that it is not available for Nest Doorbell (battery) but makes no mention of the Nest Cam (battery). Confusing! My questions are:

1. Is the Subscription mentioned a "Regular" subscription or the Plus subscription?

2. Does the Nest Cam (battery) have the ability for 24/7 continuous history?

3. What is the difference between "continuous history" and "24/7 continuous history"? Continuous is defined as "forming an unbroken whole; without interruption". 

[Cathal_S]

Hi,

Without a subscription events will be stored for 3hrs.

With a standard subscription events will be stored for 30 days.

With the plus subscription events will be stored for 60 days and a continuous recording that you can manually search through will store for 10 days.

The cameras with batteries will only record events and not continuously due to the batteries but these cameras can also be powered by wire with an additional accessory cable and will then record 24/7.

Please have a look at the Google Nest help center link below for more information.

What you get with a Nest Aware subscription:

https://support.google.com/googlenest/answer/9233159 

Regards,

Cathal

[MDukeEEReedEast]

You didn't answer any of my questions. Please respond directly to my questions and specifically to my questions. Do not give me more information other than what is asked. 

Question #1: What is the difference between "Nest Aware" and "Nest Aware Plus" subscriptions?

Question #2: Is the subscription mentioned  "Regular" subscription or the Plus subscription?

Question #4: Does the Nest Cam (battery) have the ability for 24/7 continuous history?

Question #5: What is the difference between "continuous history" and "24/7 continuous history"? 

[Cathal_S]

1, With a standard subscription events will be stored for 30 days.

With the plus subscription events will be stored for 60 days and a continuous recording that you can manually search through will store for 10 days.

2, The subscription mentioned where? You didn't stipulate where you found this information.

3, No question 3?

4, The cameras with batteries will only record events and not continuously due to the batteries but these cameras can also be powered by wire with an additional accessory cable and will then record 24/7.

5, No difference.

Regards,

Cathal

[Brad]

Hey folks,

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,

Brad.