Nest Aware subscription(s)

[norbrya]

I cannot create a Nest Aware account because my name was misspelled when I entered it into a new account. I now get message "Only misspelled name can buy subscription for this home." How do I correct that so I can add 4 cams to a different or new Nest Aware account?

Thank you!

[EmptyNester]

I think you need to speak with an actual Google Tech person.  The way to do that is open a support ticket and after  you answer the questions there is an option for a phone call.  Here is the link....

https://support.google.com/googlenest/gethelp

[norbrya]

Thank you, I did as you suggested. Problem understood now. Not sure it's worth the effort to correct. One has to rescan the each device. 

[janthadeus]

Hi norbrya,
 

We’re glad to hear that our support team was able to help you. In the meantime, do you still have other questions and concerns?

I appreciate your help, EmptyNester.
 

Thanks,

JT

[aatienza]

Hey there,

As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance. 
 

I appreciate the help, everyone.

Thanks,

Archie

[EmptyNester]

Glad you got it going.  I pay for the $12/month subscription and I really love the 24/7 recording.   All cameras on the market tend to miss trigger on a motion alert or start the recording too late or end it too early.  So this feature alone has come in handy for me numerous times.