cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Battery Camera Not Charging to 100%

RavenManiac
Community Member

I just purchased a 2-pack of Nest Battery Cameras. For some reason, when unmounted and charging, I cannot get the Nest Battery Cams to charge more than 90%. What am I doing wrong?

5 REPLIES 5

Anonymous
Not applicable

I've seen hundreds of complaints over multiple forums and social media platforms of this same issue. Return it for another one.... Better still if you can get your money back and buy another brand.....

For some reason, it finally charged to 100%. Not sure what I was doing wrong. 

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@RavenManiac, thanks for reaching out here in the Community. We're glad that you're able to charge it to 100%. To help prolong the life of your doorbell's battery, it will only charge to 75% if the doorbell is wired to the doorbell system. Before you install your doorbell, you can use the USB cable to charge the battery above 75%. However, after the doorbell is wired to the system, the battery will drop down to 75% and stay at that level or below. Hit this link for more information.

@Anonymous, thanks for chiming in.

Regards, 
Emerson

Alex_S
Community Specialist
Community Specialist

Hi RavenManiac,

 

I'm chiming in to ensure you've got the answer you're looking for. Feel free to let us know if you have more questions about this.

 

Best,
Alex

Alex_S
Community Specialist
Community Specialist

Hi there,

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Sincerely,
Alex