06-27-2023 07:57 AM
I just purchased a 2-pack of Nest Battery Cameras. For some reason, when unmounted and charging, I cannot get the Nest Battery Cams to charge more than 90%. What am I doing wrong?
06-28-2023 03:53 AM
I've seen hundreds of complaints over multiple forums and social media platforms of this same issue. Return it for another one.... Better still if you can get your money back and buy another brand.....
06-28-2023 09:45 AM - edited 06-30-2023 08:08 AM
For some reason, it finally charged to 100%. Not sure what I was doing wrong.
06-30-2023 08:02 AM
Hello everyone,
@RavenManiac, thanks for reaching out here in the Community. We're glad that you're able to charge it to 100%. To help prolong the life of your doorbell's battery, it will only charge to 75% if the doorbell is wired to the doorbell system. Before you install your doorbell, you can use the USB cable to charge the battery above 75%. However, after the doorbell is wired to the system, the battery will drop down to 75% and stay at that level or below. Hit this link for more information.
@Anonymous, thanks for chiming in.
Regards,
Emerson
07-04-2023 04:18 AM
Hi RavenManiac,
I'm chiming in to ensure you've got the answer you're looking for. Feel free to let us know if you have more questions about this.
Best,
Alex
07-05-2023 04:39 AM
Hi there,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Sincerely,
Alex