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Nest Cam Power Cable

hywel
Community Member

I’ve got two external nest cars that have had their power cords just completely disintegrate in the Vegas heat and the wires are just flopping around.  Is there an easy way to replace the cables?  Thank you!

8 REPLIES 8

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. The power cable for the Nest Cam IQ Outdoor is sold separately in the Google Store. What type of Nest Camera are you using? Also, when and where did you purchase it?

 

You can also reach out directly to our Google Support team for assistance.

 

Cheers,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Sorry for the delay. Are you using the Nest Cam IQ Outdoor camera? The power cable for the Nest Cam IQ Outdoor is sold separately in the Google Store.

Also, have you reach out to our Google Support team for assistance?

 

Regards,

Steve

hywel
Community Member

I’m sorry I thought this was a Google support forum.  No it’s not the IQ, it’s the original outdoor camera.  No worries, I’ll figure out an alternative solution.

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Thanks for the reply. We're still here if you need more help.

 

Regards,

Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

hywel
Community Member

Hello yes, the cameras are the original white outside ones with the cable attached.  Purchased around 12/18.

 
Thanks for any advice you may have.