Nest Cam (Wired) with flood lights missing QR Code

[seshuad]

My Nest Cam Model G3AL9 was installed by my electrician and he misplaced the QR Code sticker. I tried looking for the Setup code on the camera but was unsuccessful. Any help would be appreciated. 

[EmptyNester]

The only thing I can think to do is for you to speak with a Google Tech on the phone and see if they can help you.  You can open a support ticket and after you answer the questions you will get the chance for on-line chat or a real phone call.

https://support.google.com/googlenest/gethelp

[MplsCustomer]

@seshuad 

You have to dismount it to see the 6-character Setup Code. It's made up of numbers and letters. The size is exaggerated in the Google Nest video screen capture below:

[zoeuvre]

Hi seshuad, 

Thanks for reaching out to us, and I'm sorry to hear about the situation. 

The QR code is on a sticker that would have been affixed to the front lens of the camera. If that stick was thrown away, then you’ll need to setup key located on the bottom of the physical camera itself.

I appreciate your help, @MplsCustomer and @EmptyNester. 

Best,

Zoe

[zoeuvre]

Hi there, 
 

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
 

Thanks,

Zoe

[zoeuvre]

Hello folks, 
 

@seshuad, we haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards, 
Zoe