12-26-2022 08:17 AM
I have a Nest Cam with Floodlight hard wired. It’s worked fine for a year. Recently the camera and flood are showing as offline. The floodlight stills works at night with motion sensor but appears the camera is not getting power. I tried to reset it on the back of the camera but nothing happens, no lights turn on, no chimes. I tried disconnecting the camera and plugging it back in but camera still will not receive power.
12-30-2022 07:31 PM
Hey skibumfitz,
Oh no! I'm sorry to hear that. Could you fill out this form and let us know once you're done?
Thanks,
Archie
01-03-2023 03:55 PM
Hey there,
It's us again. Were you able to fill out the form?
Thanks,
Archie
01-03-2023 06:48 PM
Hi there, the camera is working now.
01-04-2023 05:11 PM
Hey skibumfitz,
Awesome! Let us know if you have other questions as I'll be locking the thread after 24 hours.
Thanks,
Archie