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Nest Cam indoor wired - connect to 5g wifi

scmatches
Community Member

I've read in several locations online and on Google that the Google Nest Cam 2nd gen GA01998-US will work on a 5g network.  BUT, I've also read where it will NOT work on a 5g wifi network.  This is the only network I have and I would like to add a camera to my Google Home system.  The information seems vague and confusing.  I bought a camera that wouldn't connect, and ended up being defective, so I am returning it.  But I don't know if I should purchase another one of the same model.  Any thoughts or suggestions about an indoor wired or wireless camera that works on 5g (whether or not it can be connected with Google Home)? Thanks!

6 REPLIES 6

EmptyNester
Gold Product Expert
Gold Product Expert

Hello, I'm and end user like you.  I don't have that camera but here are the specs and it says it should work.

https://store.google.com/product/nest_cam_indoor_specs?pli=1&hl=en-US

I thought all WIFI routers these days have 2.4Ghz.  The one you have doesn't?

Also, in what way was the camera defective?

Spaghetti69
Community Member

They work of 5Ghz just fine. The issue comes with range. 5Ghz only travels about half the distance of 2.4 so on the edge of it's range you can have several issues pop up. From disconnects, to jumping bands, to unusable speeds

How about a WIFI-repeater of some kind?  I use the Eero Mesh routers and they are fantastic at making sure there is a strong signal everywhere with very fast thru-put.

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@scmatches thanks for reaching out here in the Community and for sharing with us your issue. I just wanted to make sure if you're able to see the information and check the link shared above? Don't hesitate to post your update here.

 

I appreciate the help, Spaghetti69 and EmptyNester.

  

Thanks,

Emerson

Hello everyone - Thanks for your quick responses!  The camera was set up right next to the wifi tower, with a strong signal there and throughout that room.  I followed every tip I could find to try to get it to connect, even moving it away from the tower, but it wouldn't connect.  I don't have a router connected to the tower, and don't have any options except 5g.  Eventually, the green light showing that the camera is on and ready to connect stopped working.  I have returned the camera and chosen a Reolink camera, which is working just fine.

I truly appreciate all of your suggestions.

janthadeus
Community Specialist
Community Specialist

Hi scmatches,
 

We're sad to see you go. We hope we can make it up to you in the future. We're always here to help if you ever change your mind. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
 

Thanks for the help, everyone! 

 

Best,

JT