06-17-2022 06:54 AM
I installed my camera under an overhang. The camera image is inverted. I tried to switch the camera around, but I can't make it work. The camera cord is too short.
Can I get some help?
Tom
06-17-2022 11:51 AM
Do you have the camera mounted on the wall under the overhang so the floodlight portion has the USB cable on the bottom of the fixture, as shown at 4:42 in this installation video?
https://support.google.com/googlenest/answer/11003780?hl=en
Google Nest's design for this camera--unfortunately--is not designed to be mounted horizontally on the underside of an overhang or eave: "Nest Cam with Floodlight is designed to be mounted upright on vertical surfaces. Installing it any other way (such as horizontally, sideways, upside down, or at an angle) may reduce the floodlight’s functionality by limiting the motion sensor’s field of view." (https://support.google.com/googlenest/answer/11003780?hl=en)
Various customers have posted in this forum about mounting the camera on the underside of an overhang or eave, with varying results:
06-20-2022 07:01 AM
There is a feature to 180 degree the camera in the nest and the google home app. That should fix your problem.
06-22-2022 09:54 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Have you checked out the settings to switch it back to 180 degrees? That should fix the issue like @GlacierStone17 stated.
Best Regards,
Brad
06-27-2022 03:05 PM
Hey folks,
I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Archie
06-28-2022 07:28 PM
Hey folks,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie