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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1649 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17770 Views
  • 0 replies
  • 7 kudos

Live video unavailable

I spent over 2 hours on the phone with adt and Google nest with no resolve. Transferred 4 times after then hung up on.My wifi is working. My camera are wired. There is no connectivity issue. They record and send me notifications. No live video.Someon...

Resolved! No notifications whatsoever

After working well for a couple or three years, my Nest (wired) doorbell cam is no longer sending notifications of any kind. Tried every intuitive fix I could think of. Rebooted iPhone, rebooted Wifi, rebooted camera - no change. Camera can be viewed...

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Dew by Community Member
  • 2062 Views
  • 5 replies
  • 1 kudos

Google Floodlight Camera Swap

Can you swap the cameras on the google floodlight camera with a different outdoor battery camera? I’ve heard they are the same cameras, but wasn’t sure if I swap it out that I will have the same functionality with regard to the light.

GibboColt by Community Member
  • 1544 Views
  • 4 replies
  • 0 kudos

Nest Outdoor Wired Camera will not connect to WIFI

My 2nd homes internet went out on Jan 14th. I changed provides and thus router and had to set up new WIFI and change all my smart home devices including Nest Cams. Was able to get all my smart home devices changed over including 3 other wired indoor ...

Schnabby by Community Member
  • 1894 Views
  • 9 replies
  • 0 kudos

Nest Cam wired (2nd gen) will not reconnect

I've uninstalled from home and unplugged many times.But the white light comes on briefly and then turns green.Setup in Home continually fails, just tells me that something went wrong.I did have the camera working for a few days but changed my wifi pa...

MNdave by Community Member
  • 1765 Views
  • 10 replies
  • 0 kudos

Eufy camera not connect with the Google nest hub

I have disconnected the cameras from the Eufy app, delete the app and then download it again, and did the reinstallation of the cameras in the app. I then linked the eufy app with my Google nest hub which had been reset and I can’t get a live feed fr...

Staf by Community Member
  • 1759 Views
  • 4 replies
  • 1 kudos

I can not access my nest camera account

Hello, I have not been able to access my nest camera account in months as I am having a hard time receiving customer support since nest migrated with google. I am trying to login into my nest account through my app with the CORRECT login info and it ...

Rachel2 by Community Member
  • 759 Views
  • 3 replies
  • 0 kudos

SDM Support for Nest Doorbell (wired) released!

I don't know when, but it appears that google has FINALLY released SDM support for the new Nest doorbell: https://developers.google.com/nest/device-access/api/doorbell-wired.I know a huge portion of the community was waiting for this so I thought I w...

bk8612 by Community Member
  • 814 Views
  • 3 replies
  • 2 kudos
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