Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Indoor Wired Cam will not normal or factory reset.
My nest indoor cam went offline suddenly and I couldn’t get it to come back on. I’ve restarted it in the home app, unplugged it for a few hours and pressed the reset button on the back for 5 seconds. Nothing seemed to work so I attempted a factory re...
Resolved! How to stop the alert on battery doorbell
Hi all, My in laws got a battery doorbell and nest mini for Christmas and I have just set them up for them. However they don't like the 'someone's at the door ' announcement and would prefer it to play a chime only. Would anyone know how to set this?
nest doorbell battery - no chime
bought my parents the nest doorbell (battery) for christmas and we have installed it now but seems like there is no indoor chime option? its greyed out and wont ring. How can we make this work? a doorbell that does not ring is not usable. This is the...
Secure loop request rejected
I seem to be the most recent in a line of secure loop rejections. Contacted support via message who advised my serial number is eligible, although it's a new purchase (bought in November via Google Store). Is this right, or is it a mistake in support...
Multiple doorbell press rings only on nest mini
Hi, just bought the doorbell and mini.the weirdest thing: when someone presses the doorbell the nest mini also chimes., but if I missed it and the person presses the doorbell again, there is no chime on the mini.Only after 30seconds the next press wi...
Resolved! Nest doorbell playing on all devices
Just added a nest battery doorbell to the set up. Only issue is when the doorbell is pressed the announcement is via all speakers (1 in each room). I work shift work and sleep during some days so really don’t want it going off while I’m sleeping.Anyw...
Doorbell not picking up animals
Hello I have a problem with my battery powered nest doorbell. I have the settings to setup to be able to pick up animals and vehicles and all events. The problem is it won't pick up animals. We've had several squirrel's, cats and a raccoon come to ou...
Samsung phones play audio through phone volume instead of speaker!
We still cannot hear the app though the phone speakers. Even the audio control shows it is going through the phone and not through the speaker volume like a video would normally. It is kind of hard to watch the cameras and have the phone smashed into...
Another peeling Nest Doorbell
I've had a Ring doorbell and a Nest Doorbell for the exact same amount of time on my two properties, why is it that the Nest product quality is inferior? Really bummed about this.
Nest doorbell won’t play video
I will get a notification that the doorbell caught motion but when I select the notification to view what it was the camera saw, it only shows a picture of what was in the video it recorded. It won’t playback the recording. What could cause this?
