Nest Cam

[TomHill]

Just installed a Nest Cam. Two questions: 

1). Can I set notifications for night time hours only?

2). The camera is shown in Google Home app, but not the Nest app. How do I get it added to the Nest app?

[MplsCustomer · Accepted solution]

@TomHill 

In answer to your second question, you have discovered what the rest of us customers who have purchased any of the new Google Nest cameras and doorbells released in the fall of 2021 have discovered. These new Google Nest cameras and doorbells only work in the Google Home app and--surprisingly--do NOT work in the Google Nest app or on home.nest.com.

In answer to your first question, because the new Google Nest Battery Camera cannot be accessed from the Google Nest app, you can't schedule notifications for night time hours.

You can find Google's perspective on this in these blogs on this forum, along with customer reactions.  (I'm just another Google Nest customer.)

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

https://www.googlenestcommunity.com/t5/Blog/New-Cameras-and-Google-Home-app/ba-p/4632

[TomHill]

Thanks for your help. This development has confirmed my view that Google’s purchase of Nest did not make it better

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[reece2good]

How to reset Wi-Fi in camera 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

P.S Thanks for your help, @MplsCustomer