02-13-2022 10:29 AM
A few weeks ago, I noticed my Nest Camera (Battery) said it was Offline so I charged it for a full day. Still wouldn’t work so I uninstalled it from my Google Home app and then performed a factory reset on the camera. Tried to reinstall the camera several times without success. It always ended with “Something went wrong…” I read the forums saying it could be an IOS issue and tried to install with an android phone. Still not working. Does anyone have a fix for this issue? I’ve tried all the tips on the forums.
02-22-2022 12:16 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
03-07-2022 09:48 PM
Hi everyone,
Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Regards,
Steve
03-09-2022 05:45 PM
Hey everyone.
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
Regards,
Steve