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Nest Camera Floodlight Not Working with Google Home Assistant

RaphaelF1
Community Member

I am experiencing an issue with my Nest Camera Floodlight. While the floodlight functions correctly within the Google Home app (I can turn it on and off without problems), it remains offline in Google Home Assistant. 

I have already performed the following troubleshooting steps:

  • Checked the breaker to ensure proper power supply.
  • Removed the camera from the Google Home app and reinstalled it.
  • Confirmed that the device is fully functional within the app, yet still appears offline in Google Home Assistant.

Despite these efforts, the issue persists. Since the camera and floodlight work properly in the app, this appears to be an issue between Google Home Assistant and the device.

I would appreciate your assistance in resolving this matter. Please let me know if there are any further troubleshooting steps I should take or if this is a known issue.

3 REPLIES 3

AndersC
Community Specialist
Community Specialist

Hi @RaphaelF1,

 

Thank you for posting in the community. I'm sorry to hear that your Nest Cam with Floodlight shows offline in Google Home Assistant, even though it's working properly in the Google Home app. I'm happy to help.

While we don't support issues related to the Home Assistant, we can point you in the right direction. Our friends at Home Assistant Community are the perfect folks to help you with it.

Let me know if you have more questions.

 

Regards,

Anders

RaphaelF1
Community Member

THIS IS NOT WHAT I SAID PLEASE READ CAREFULLY!!!!

AndersC
Community Specialist
Community Specialist

Hi @RaphaelF1,

 

My apologies for the confusion. I have edited the response to provide the correct information and the appropriate link for further assistance.

Let me know if you have more questions.

 

Regards,

Anders