05-02-2022 01:26 PM
My Nest cam power supply caught on fire. Has anyone else experienced this?
05-02-2022 02:38 PM
I sent your post over to the Nest support team.
Thanks for including that photo.
05-02-2022 06:01 PM
05-07-2022 07:15 PM
Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.
05-08-2022 10:08 PM
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, you can reach out to our Google Support team or feel free to start a new thread and we'll be happy to help.
05-09-2022 01:09 PM
Sorry for my slow response; I've been out of town for a few weeks. I completed your request for information form a few minutes ago.
I have several of these cameras in my office building and home, so you can understand my concern.
05-18-2022 04:30 PM
Thanks for filling out the form. As a reference, here's your case ID: 7-6367000032532.
We'll contact you via email so we can continue this conversation via that channel. Let me know if I can assist you with anything else, otherwise I’ll be locking the thread in 24 hours.
05-20-2022 08:16 AM
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.