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Nest Camera Power Supply

AALVIS
Community Member

My Nest cam power supply caught on fire.  Has anyone else experienced this?

Nest Power Supply  4/21/22Nest Power Supply 4/21/22

 

7 REPLIES 7

JillG
Diamond Product Expert
Diamond Product Expert

Hi AALVIS,

I sent your post over to the Nest support team. 

Thanks for including that photo.

Jill

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @JillG. Sorry to hear about that. ould you fill out this form so we can check this with our team? 

 

Let us know once you're done.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

 

Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, you can reach out to our Google Support team or feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve

AALVIS
Community Member

 

Steve,

Sorry for my slow response; I've been out of town for a few weeks.  I completed your request for information form a few minutes ago. 

I have several of these cameras in my office building and home, so you can understand my concern.

 

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Thanks for filling out the form. As a reference, here's your case ID: 7-6367000032532.

 

We'll contact you via email so we can continue this conversation via that channel. Let me know if I can assist you with anything else, otherwise I’ll be locking the thread in 24 hours.

 

Regards,
Steve

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.