Nest Camera Start Night Display

[DocRJNC1]

Several nights ago I noticed that my camera started streaming Night Display even though I had deactivated that setting on all my cameras (I have 5).  When I turn night display off, I just get a black screen that shows white borders on the right and left of my view.  Does anybody know why this is occurring and how to resolve?  The camera in question covers my back yard area.  Nothing has changed in the area where the camera is mounted.  It has been working fine since 2022.

Thanks,

Robert

[EduardoN]

Hi @DocRJNC1,

Thank you for reaching out to our support community! I understand you're having trouble with your camera's night display, and I know how frustrating that can be, especially with a security camera. I appreciate you taking the time to share this information. I'm here to help you resolve this.

To help me better understand the situation, I'd like to ask you a few questions:

• What type of Nest Camera do you have?
• When did the issue start?
• Have you tried any troubleshooting steps?

Visit our Help Center to learn more about Night vision.

Please feel free to share any additional details you think might be relevant.

Best regards,

Eduardo