10-07-2022 11:45 AM
Hey there, I've reached out to Google support directly and I guess for whatever reason they don't have kits to replace the screws & anchors they send with their cameras which is ridiculous. Does anyone know of a screw & wall pair that works? I took the camera into my local hardware store and they didn't have anything that fit quite right. Or is there another way to get Google to send replacement hardware? I'd even pay I don't care but I'd like to mount my cameras.
They were mounted at our old house, we've moved and so I'd like to mount them here.
10-09-2022 03:31 PM
Hi gabessdsp,
Oh no! We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?
Looking forward to your response.
Thanks,
JT
10-12-2022 03:43 PM
Hi there,
Checking back in — we haven't received your form. Were you able to fill it out? Still need our help?
Regards,
JT
10-12-2022 04:46 PM
I just filled it out 🙂
10-12-2022 05:04 PM
Hey there,
We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Best,
JT