Google Nest Community

Google Doorbell (battery) - Live Video unavailable

Hi, I recently bought a Google Doorbell (battery) and works a treat but it wont allow me to view live video on my Samsung S21 through Wi-Fi. It comes up saying that the 'Live Video unavailable' but works fine on 4/5G. I also have a same problem with ...

Flood lights don't turn off

Nest Hello (wired) offline

I’ve had an engineer install a brand new Nest Hello (wired) that I’ve bought - whilst he did a great job at getting it installed we couldn’t get it to work, we tried two wireless networks that I have - both show good signal near the doorbell and the ...

Google cameras and Nest

I bought a google camera and was impressed with the Nest app. I bought 2 more google cordless cameras and they will not work with Nest app. NOT only will they not connect with my Nest app. so its all-in-one place but you can't even get GOOGLE Home to...

Doorbell

My doorbell needed new batteries and I changed them. Ever since that it has gone offline. What do I do next? I go into the app and the Wi-Fi will not find the doorbell.

Doorbell access and family link

I could not add a child with family link account to the Nest app. I cannot add a home member in the Nest app because it states we have to manage additions in Google Home. 2. When trying to Invitea child account to the Household in the Google Home App...

Is the Nest hello doorbell the exact same thing as the Nest doorbell?

So confused-is the nest hello doorbell the same thing as the nest doorbell? There seems to be a price difference. Are both the same product # NC5100US?

Replay stopped working

I can no longer reply recorded video. It worked just fine for about a month, then suddenly stopped. My husband has the same phone and he is not having this issue.

Familiar face detection manager, how to move faces.

If you want to manage the faces that will be reconized by google, you don't have the option to select some faces and move them to the right face. I noticed sometimes that the face detection not always go well and that you have other faces added to th...