Google Nest Community

Nest cam won’t charge

one of my nest cameras won’t charge - went flat, plugged it it, but it just won’t charge - says “offline due to battery issue”.It’s not the charger/cord/plate - it charged the other camera fine. Any ideas? Thanks

Nest Camera Outdoor

My Nest Outdoor camera was working great then one day I couldn’t see any video, even though I was getting sound & motion alerts. When I went to log into the app I couldn’t remember my password & it asked if I wanted to log in via my Google account. I...

Nest cam not coming back on after power outages

My Nest cam also will not come back on after a power outage. Used to be one camera and now it's two cameras that are both powered from the same building. My other two cameras have other electrical circuits and have never experienced the issue. I am t...

Theft policy

Hi,does Nest cam (wireless) theft policy applies to purchases from any merchant or just from Google store?

Entryway Doorbell history previews not showing

 I used to be able to go to "full history" and it would display preview clips. Now it only displays error signs. It's not the nest doorbell as the previews still show on my wife's apple phone. Tried deleting and reinstalling the home app with no succ...

Nest Cam, IR Lights remain off at night

Hi, I have Nest Cam since 4-5 months. Newly I noticed, that the picture at night is remaining dark. It seems that the infrared lights do not turn on at night. Therefore the cam do not register moves at night at all. Newly came my Son from a trip, at ...

Cameras have stops decordingvg b 24/7,

Nest Camera on magnetic base wont charge the battery

Feature request: schedule for indoor chime only

I’d like to see a scheduling feature for the indoor chime only. I know there is a schedule feature to turn the entire camera on/off, but I only want a schedule for the indoor chime. The goal is to not disturb people inside the house with the chime, b...

Doorbell wont turn on

Have battery google nest doorbell/video. I removed it from mount, turned off to charge and when it was 100 % fully charged,I recounted. Pressed to turn on and nothing, it says connecting,as if it's trying,then goes back to off.