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Nest aware

Skaustin99
Community Member

Pay for the subscription but not getting the benefits from it

4 REPLIES 4

Skaustin99
Community Member

Hello

aatienza
Community Specialist
Community Specialist

Hey Skaustin99,

 

I'm sorry for the delayed response. Could you check if you have an active Nest Aware subscription by going to the Google Home app, tap Settings under Features, tap Nest Aware at the bottom, tap Manage Subscription? Keep us posted.

 

Thanks,
Archie

janthadeus
Community Specialist
Community Specialist

Hi there,

 

It's me again. Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi Skaustin99,

 

I want to check if you still need help. Don't hesitate to reach back if you do.

 

Best,

JT