Nest Camera Outdoor Wired Magnet replacement

[mbarrus73]

I have a nest camera that is missing the magnet mounting brackets.  Both parts.  1) the wall mount 2) the magnetic part that sticks to the camera itself.  Where can I get replacement parts?  I believe that this is a gen1 outdoor nest camera.

[EmptyNester]

Hello mbarrus73.  I think I have what you need.   If it is you can purchase it on ebay.  Here is the link:

https://www.ebay.com/itm/295132692562

[Brad]

Hey there,

Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support. 

Best Regards,

Brad

[janthadeus]

Hi folks,

Thanks for your help Brad and EmptyNester.

mbarrus73, let's check this out — could you please fill out this form so we could further investigate?

Looking forward to your response.

Thanks,

JT

[aatienza]

Hey folks,

How's it going — have you had the chance to fill out the form?

Thanks,

Archie

[aatienza]

Hey folks,

It's us again. Do you still need help with your device? 

Thanks,

Archie

[mbarrus73]

No. I did find the part that I was looking for was on eBay. Google nest couldn’t supply the required replacement. 

[aatienza]

Hey mbarrus73,

We understand and hope we can make it up to you in the future. Let us know if you have any other questions.

Thanks,

Archie

[aatienza]

Hey mbarrus73,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

Thanks,

Archie