Google cameras and Nest

[steentea]

I bought a google camera and was impressed with the Nest app. I bought 2 more google cordless cameras and they will not work with Nest app. NOT only will they not connect with my Nest app. so its all-in-one place but you can't even get GOOGLE Home to work on my Windows 10 computer. I am considering sending them back. It costed me almost $300.oo and none of it works together. If anyone can help great.

[MplsCustomer]

@steentea 

Unfortunately, Google Nest decided that its new cameras and doorbells released starting in the fall of 2021 will work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website. Some people have tried a clumsy solution that uses the third party Bluestacks emulator, software which in turn runs Google Home app inside of Bluestacks on a Windows PC. On the other hand, some customers have looked on Amazon or eBay to find the older Nest cameras.

We have 2 of the newer cameras and have had to use 2 apps since Sept. 2021 because we also have the older Google Nest cameras.

Google Nest's Vice President posted this blog back in Sept. 2021 promising to do something about this 2-app solution, but there's been no update since:
https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

[EmptyNester]

Hi Steentea,  I ran into the same reality many many months ago.  I ended up returning the new cams and purchased previous gen (used) cams from Ebay sellers and I'm very happy to this day.  However I am looking forward to the day when Google releases a significant update to the Google Home app so that the new cameras will work like the old ones.  

[janthadeus]

Hi folks,

Thanks for your help here, MplsCustomer and EmptyNester.

I'm sorry to hear that. We understand that you prefer to view all your cameras in the Nest app. Setting up the 2nd gen cameras can only be performed in the Google Home app and they're all available for viewing in the Google Home app as they're not also available in the Nest app and on the computer. 

We hear you and we appreciate you sharing your thoughts with us. We’re always looking for ways to improve and we’ll take this as feedback. Let me know if I can assist with anything else, otherwise I’ll be locking this thread after 24 hours.

Thanks,

JT