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Nest Camera is always zoomed in

Anonymous
Not applicable

My Google Nest Camera is always zoomed in when I open the Nest Camera app. I am not able to make out much of anything except a super specific part of our front yard.

It just seemed to start doing it today. I dont seem any options in the Nest Camera App to adjust any sort of zoom on the camera.

3 REPLIES 3

MplsCustomer
Bronze
Bronze

Google Nest cameras that are accessed through the Google Nest app have the ability to set a zoom and retain it for 24/7 video recording. The option is called the "Enhance" version. If it is set, an icon is displayed in the lower left corner of the video feed in the Google Nest app, with four corners and a minus (-) sign in the middle of the four corners. If zoom is not turned on with the Enhance feature, there is a plus sign (+) in the middle of the four corners.

Here is Google's help page on this, under "Enhance your camera's view":

https://support.google.com/googlenest/answer/9251364?hl=en

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.