Nest Camera offline will not reconnect

[Sedoug]

My Nest camera went offline and would not reconnect. I have followed the instructions for resetting and restarting the camera. All I ever get is a green power light at the top. 

When I try to add it back in the app it never gives me the flashing lights. It has power.

Help please.

[Rusell]

Hi Sedoug,

Thank you for posting in the community, I understand that you cannot add the Nest Camera back because it isn't showing blue light to be paired. 

At the moment, I'd like to ask you a few questions to provide you with the correct steps about your concern: 

• What kind of camera do you have?
  • If you are not sure please take a look at this article:  Connect Nest camera
• For how long did you push the button to factory restart the camera? 
• Did any error message on the app when you add the camera? 
• What app did you use? 
• Did you remove the camera on the app? 

In the meantime, if you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!

Best regards,

Rusell.

[Sedoug]

You can close this as I bought a new doorbell