Nest Camera only stays online for 1-hour

[LJ666]

 

In the last couple of weeks my two Nest Cams that have worked fine for years started going off line.   If I reboot my router it goes back on for exactly one hour.   I can reboot and it comes online but every time it goes offline again exactly one hour later.  

[LJ666]

Strange thing is that mine are hardwired and they both go off line at the exact same time.  

[EmersonB]

Hi everyone,

@LJ666, thanks for reaching out here in the Community. We understand the issue you're having. To confirm, what is the light status of your Nest Camera while it's offline from your app? Have you tried checking if it's still recording an event even though it's offline? You may try resetting it to the factory default and check its behaviour. Just a reminder, after the reset all of your recorded events will be deleted as well.

Let us know your update here. 

Best,

Emerson