04-19-2022 07:47 AM
My camera connects but will not show video. Purchased in October 2021. Reset and removed from my account and added back. Still does not work.
04-30-2022 08:47 PM
Hi there,
Sorry to hear about that. Let's get this sorted out. A few questions: what type of Nest camera are you setting up? What is the color of the LED lights during setup? What app are you using and what message do you see on the screen?
Regards,
Steve
05-01-2022 04:05 PM
Thanks for the reply. The hardware failed and Google warrantied the camera and sent me a new one.
05-11-2022 08:14 PM
I'm glad to hear that you were able to process your warranty and thanks for updating.
In the meantime, do you still have other questions and concerns?
Cheers,
05-13-2022 08:08 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.
