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Nest Cameras Not sharing notifications

CandA1419
Community Member

We are currently in the world of having many cameras (including doorbell) on the Nest App, and a more recent camera on the Google Home App.  We are in the midst of (maybe) just moving entirely over to the Google Home App.  But, the issue is that many of the options do not show on the Google Home App.  I think this is a matter of the Notifications for the original camera being run by the Nest App, and hence when migrating over, did not pass over the notifications to the Google App.  What do i do to get a proper platform where all our cameras and notifications work on the Google Home App? 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@CandA1419 

Unfortunately, Google Nest has not designed it that way. We migrated our Google Nest Account to a Google Account over two years ago. We have numerous older Google Nest cameras and doorbells, for which we receive notifications in the Google Nest app. We also have 2 newer cameras, for which we receive notifications in the Google Home app. While we customers would like one app for all of our Google Nest cameras and doorbells, that is STILL not possible.

CandA1419
Community Member

Thank you for the answer, that I was unfortunately expecting/fearing.  With the decision this week to quit supporting the Nest Protect (of which i also have) in 1 year, we can now say the clock is ticking.  The list of products you they not properly supporting and integrating is longer than the list of products they do support.  

Juni
Community Specialist
Community Specialist

Hi folks,

 

CandA1419, thanks for reaching out. Our team is working hard to deliver the best experience for our users — I'd suggest you submit feedback about it, here's how. Keep your eye on the Google Nest Community page for any updates. 

 

Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

MplsCustomer, thanks for the help here.

 

Regards,

Juni