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Nest Cameras in Nest App.

kayakdevops
Community Member

Why do the new (2021) Nest cameras not work in the Nest app? The Google Home app is awful for viewing camera feeds and functionality. Is there a bonus structure at Google for decisions that ruin consumer trust in your development decisions? 

1 Recommended Answer

Cathal_S
Gold Product Expert
Gold Product Expert

Hi kayakdevops,

You can read about this on the forum post linked below from the Google Nest community manager.

https://www.googlenestcommunity.com/t5/Blog/New-Cameras-and-Google-Home-app/ba-p/4632 

 

Regards,

Cathal

Regards,
Cathal

View Recommended Answer in original post

5 REPLIES 5

Cathal_S
Gold Product Expert
Gold Product Expert

Hi kayakdevops,

You can read about this on the forum post linked below from the Google Nest community manager.

https://www.googlenestcommunity.com/t5/Blog/New-Cameras-and-Google-Home-app/ba-p/4632 

 

Regards,

Cathal

Regards,
Cathal

Cathal,

Thank you for the follow-up. The blog post reminds me of the mangled road map of the Google chat products (Messages, Hangouts, Duo, Talk, Meet, Allo, Chat), which is loads of talk about how the new app has all these features and little actual delivery on migrating functionality as a paying Nest subscription user, I actually use. The new camera has been returned and I found a merchant that had some previous generation cameras. Such a mess at Google, rebuild, rebrand, merge and yourself right out of consumer trust. I'm stuck with the Nest (protect, secure, cameras and thermostat) investment and I'm sure it's only a matter of time till Google burns me on it. 

Cathal_S
Gold Product Expert
Gold Product Expert

I have two new wired cameras and one original Nest cam wired and although I like the quality of the video from the new camera I much prefer using the old Nest app over the Google Home app!

I find it puzzling that I can have the assistant show the live feed from the original camera on my Chromecast's but the new ones don't even support this feature 😏.

I'm hoping that they make lots of updates to the Google Home app as soon as possible.

 

Regards,

Cathal

Regards,
Cathal

kayakdevops
Community Member

Deprecating the Nest Secure after a year-ish after my purchase and then disabling my ability to disable the camera recording light within the UI is frustrating. Yes, a piece of tap over the light solves this, but the decision that Google knows best, that it's better that my outdoor cameras on my property advertise they are recording just doesn't make sense. I wish my Google assistant still worked with my cameras, early on I could say "Hey Google, show me X camera on the living room TV" stopped working some time ago.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but you might want to check out this support website article to learn more about streaming your Nest camera on the Nest app.

 

Should you need help in the future, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Thanks,

Edward