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Nest Cameras

JJflash
Community Member

I have 2 Nest cameras.  Front Door/Back door.  Do I need to purchase the Nest Aware on both cameras?  120/year 'x' 2 camera?

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@JJflash 

No, not for your front and back door. A Nest Aware subscription covers all of the cameras and doorbells in the same Google Nest "home/structure" on the same Google Account. You would only need two subscriptions if you had 2 Wi-Fi networks at two locations and therefore had to set up separate Google Nest "homes". All of our cameras and doorbells in our house are on the same $120/year subscription.

JJflash
Community Member

Very helpful!  I paid for the subscription but now it's only showing still shots. Not Video.

@JJflash 

If you go to Settings | Nest Aware in the Google Home app (or Google Nest app for older cameras) while connected to the Google Nest "home/structure" that contains both cameras, it should show your Nest Aware Plus subscription. If you go to each camera and select Settings | Nest Aware, it should also show your subscription.

Your Nest Aware Plus subscription should also show here: https://store.google.com/subscriptions?hl=en-US

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@JJflash thanks for reaching out here in the Community and for sharing with us your concern. Were you able to see the last post of MplsCustomer? Make sure your Nest Cameras are in the home structure where your Nest Aware is applied. The 2nd gen Nest Aware subscription will be applied to the whole home structure not per device. Hit this link for more information. Let me know how it goes.

 

I appreciate the help, MplsCustomer.

 

Regards,

Emerson

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.


Thanks,

Archie

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

 

Thanks for your help here, Emerson and Archie!

Best regards,
Brad