Nest Door bell battery with Honeywell Home DW915S Serie 9

[EgyptianTuga]

I just installed my New Nest Doorbell (battery) in a wired mode. The Doorbell works fine and streams video, but does not trigger the chime!

The chime I'm using is the: Honeywell Home DW915S Serie 9

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[EgyptianTuga]

Yes, Some guidelines would be appreciated! I still can't get the Doorbell to trigger the chime

[Brad]

@EgyptianTuga

I would suggest you check out this link which will give you a guide to follow and troubleshoot your chime. I am not entirely sure what your set up is like, so follow that article to self diagnose the issue.

Best regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.