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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1512 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17582 Views
  • 0 replies
  • 7 kudos

Nest cameras won’t do live feed

We had three Nest cams installed (garage, back yard, and doorbell) about 10 days ago when we upgraded our home security system with ADT. They worked for about a day and now we consistently get the message “Live view unavailable. The camera may be unr...

MLB2 by Community Member
  • 845 Views
  • 4 replies
  • 0 kudos

Doorbell won't save max video limit

I'm trying to change the max video length to 2 minutes. I can click on the 2 minutes option but once I exit the tab it resets to 15 seconds, it won't save my selection. There is no save option to click on. How do I make my doorbell save the options I...

SheriE40 by Community Member
  • 480 Views
  • 1 replies
  • 0 kudos

Modify notification on Nest hub max

Hi all,Yesterday i purchased the google nest doorbell (battery).Everything is working fine. I created a zone, notifications, ... .On my wife's phone and my own i have a custom sound when someone pushes the doorbell.However, on our nest hub there is o...

Resolved! When is Nest Cam IQ being FULLY migrated to Google Home app?

Does anyone know when these cameras will be fully migrated over? When I use them I have to go back to the Nest app for full functionality. It's off that my older cameras migrated fine but not the newer ones. Same with the wired doorbells. I never see...

mjolnir by Community Member
  • 977 Views
  • 2 replies
  • 0 kudos

Updates for viewing Google Nest Camera History on a PC

Checking to see if there are any updates to be able to view Google Nest Camera history from a PC!I now have five cameras and there are events I either need to look closer into, download to the computer, or have the ability to at least share with some...

TimisW by Community Member
  • 1540 Views
  • 6 replies
  • 0 kudos

Nest doorbell won’t record video

My nest doorbell will not record video for events. Only live events only. No nest aware acct. just want back my 3 past hours ofvideo recording. Event recording option is not found anymore on nest app

Migrating from Nest

My Nest IQ camera and Nest Doorbell won’t migrate without a code that’s on the back of the devices. The devices have been installed so I can’t get the code off the back of the device. Is there another way to get these devices to migrate?

TCott by Community Member
  • 480 Views
  • 1 replies
  • 0 kudos

Unable to view cameras on Mac computer any more

I can’t sign in to Nest on my Mac computer anymore. It just keeps saying “sign in with Google” and when I press the return button after filling in the information it just goes back to the screen saying “sign in with Google “. I used to be able to sig...

ValMc1 by Community Member
  • 599 Views
  • 2 replies
  • 0 kudos

Nest Camera Won't take a charge

I have owned my nest cam for under a year. One of the camera's batteries were drained completely. Tried charging it with the power cord facing the front of the unit but got no "white blinking light." Left in the outlet for 24 hour, still reflecting o...

callhealy by Community Member
  • 2523 Views
  • 11 replies
  • 0 kudos
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