12-07-2025 12:52 PM
Does anyone know a way to get the wired 3rd gen to show up on smartthings? Just upgraded from Nest Hello and it's no longer showing up. I've refreshed integration connections through both Google home and Smartthings. All my cameras show up except the new doorbell.
12-07-2025 03:59 PM
Sorry I'm not more helpful but I am having the same problem. The old Nest doorbell I had showed up but the new one does not.
a month ago - last edited 4 weeks ago
Hi there,
Thank you for posting in the community. I understand you're having issues with your new Nest Doorbell (wired, 3rd gen) not showing up in the SmartThings app after upgrading from your Nest Hello. It sounds like you've already taken great troubleshooting steps by refreshing the integration connections in both the Google Home and SmartThings apps. I'm happy to provide you with the information requested.
Currently, the list of supported Nest devices integrated with Works with SmartThings is limited. I recommend either waiting until the Nest Doorbell (wired, 3rd gen) is officially integrated or consulting the SmartThings Community for the most up-to-date information.
Let me know if you have any other questions.
Regards,
Anders