04-23-2022 06:48 PM
Hello,
I'm looking to purchase a replacement metal base plate for the Nest doorbell battery. When moving across country it looks like we've bent it and now doesn't click when mounting, so I can't get a stream. Any advice would help. I dont want to have this device become useless because a metal mount, I 3d printed and 1:1 replacement but it didn't work I'm guessing because it was plastic.
04-23-2022 09:49 PM
I'm was the same boat. Support wasn't very supportive. I ended up going with arlos for front and back.
04-25-2022 08:33 AM
Hey there,
Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number.
Best Regards,
Brad.
05-19-2022 10:07 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.