Nest Doorbell (Battery) taking 12hrs to charge rather than the 4hs it says it should take.

[HighAnxiety]

I've swapped several type-c cables, and I'm using a 7.5w power pack. (The charger has no issues fast charging my Google Pixel 7 Pro)  The last 2 charge sessions have taken over 12hrs to fully charge.  When I first got it, the charge time was a short 30 min to charge to max. The 2nd charge was fast 4 or 5 hours. I have no idea why this has changed. This is the second time it's taken 12 hours, and this is the fourth time charging it since I purchased.  This is my 2nd battery Nest doorbell the first stopped holding a battery charge after 2 yrs.  Are there any settings to be changed manually or would a factory reset help?

   

[MplsCustomer]

@HighAnxiety 

We have never gotten a battery camera, given all the issues we've seen posted in this forum. (We got a 1st gen Nest Hello instead for our unwired entrance, and got a plug-in power adapter from OhmKat.)

You could try contacting Support again:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.