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Nest Doorbell Camera Cracked

ID
Community Member

Hello,

My Google Nest battery doorbell fell from its base and the camera cracked right in the middle. I just got it in January. Is this under warranty? What are the steps to go about getting it fixed or replaced?

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.