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Nest Doorbell Peeling

hornet2k1
Community Member

Hello, I have a couple year old Nest doorbell camera (wired) and the plastic on the front is chipping around the outside.  I spoke with the chat support folks and they said there was nothing they could do as it was out of warranty.  At what point does a consistent equipment failure like this become recall territory.  These doorbells should last for many many many years.

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. I have submitted the Request for a Replacement, and here is your Case Id: 8-4211000032183

 

Please note: once I have submitted your replacement request, I will be locking this post.

 

Best Regards,

Brad.