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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
New 2nd gen outdoor cam not recognizing my nest aware subscription
I had 3 1st gen outdoor cams and nest aware on my nest app. Unknowingly I bought a new 2nd gen cam not knowing it wouldn’t be compatible with the nest app. All my cams show up on the home app but only my 3 original cameras show previous days events. ...
Didn't remove Google Nest Wired 2nd gen before factory-resetting/deleting entire Google Home Account
Hey everyone, I'm encountering a similar issue to the one in this post: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-remove-doorbell-from-account-to-reassign-it/m-p/249013Difference is the doorbell is mine. I was running into so...
Resolved! Hate this system!
I hate this system. It is always going off because of bugs or shadows from the trees. I don't want to turn off notifications because what good would that do if something were to really be going on?? No...creating a zone doesn't help.
The video isn't available yet
I have a Nest Cam with Floodlight hardwired along with a wired doorbell cam.I have had odd occasions in the past couple of months where I have wanted to check on an event or notification and it has has the message The video isn't available yet Check ...
At Home routine not working properly
The AT HOME and AWAY routines are not working properly all of a sudden.The AWAY routine is set to turn on the camera when all phones leave the house.The AT HOME routine is set to to turn off the camera when first phone reaches home: this is not worki...
Google nest setup
I have just reinstalled the Nest Hello at our new residence. Do I have to install the chime connector?
Resolved! Size of Anti-theft screw for Nest Cam with Floodlight
Good morning, I lost the anti-theft screw for the Nest Cam with Floodlight. It's the one that connects to the mount which is the smaller one. Does anyone know the size of that particular screw? Any information would be great. Thank you!
Connecting Google Nest Cam with no QR code
We’ve recently moved home and lost the QR code to connect our google nest cam. We’ve tried connecting via the google home app using the setup code but this doesn't work either. We’re lost for ideas… can anyone help?Thank you.
Recently upgraded to 2nd generation doorbell and field of view is limited
I just changed our our Nest Hello doorbell for a Gen 2 one. The field of vision is severely limited with this one. I wish I had done my research before buying!! My big issue, besides not being able to see my entire porch is that I cannot see people s...
Resolved! Nest floodlight camera not connecting
I have 3 Nest floodlight cameras (wired) and one Nest Door bell camera (wired) - all working perfectly fine.I have attempted to add a brand new 4th Nest floodlight camera (wired) through the Google Home App and it simply will not connect or add the d...
