I have a nest doorbell (wired), The surface is peeling off. This device is a supposedly a premium product and this issue is clearly a DEFECT. I contacted support and after providing pictures, serial numbers, system access and order info I was boldly dismissed and told to purchase a new doorbell for it is out of warranty. I pressed to escalate and was told nothing they can do but submit more feedback. This end is unacceptable and awful service. The issue clearly developed in the past few months and is unsightly for such a high end unit. I have 9 nest devices, nest aware services, eero and eero secure services. I will rip them all out and cancel the services before I spend $200 to replace a clearly poorly designed and defective device. Waiting for help with baited breath, come on google.
