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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1680 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17824 Views
  • 0 replies
  • 7 kudos

1st Gen Cams Transferred to Google Home

4 first gen cameras have been ‘transferred’ however we still get notifications from Nest (not Google Home); there does not appear a Notification setting for these migrated cameras to configure also, the transferred cameras do not deliver audio - we u...

JoeF by • Community Member
  • 1658 Views
  • 8 replies
  • 0 kudos

Cant add any nest C309-403

Hi,I`ve had a 1.gen inndor nest cam up for a few years now.then i moved and messed up the settings in Google home app.Deleted the camera by mistake and now i cant add it back.On the Android phone i get to the point where i can connect to the wifi. th...

Thorvald by • Community Member
  • 1328 Views
  • 6 replies
  • 0 kudos

White Glare during the day

We have a Nest Camera with Floodlight, as soon as it starts to get light out or the sun comes out, the video feed goes all white, as if there is a glare, so you can not see anything until later in the afternoon. Could be a sensor or the floodlight? I...

Denise1368 by • Community Member
  • 1872 Views
  • 6 replies
  • 0 kudos

Can't see doorbell on nest app after changing phones

I pay for nest aware and it shows under my subscriptions. When I try and log in with Google into the nest app it doesn't see my doorbell and says I'm not subscriber. I can see it in Google home but not the nest app that sends me alerts. Just switched...

Help6 by • Community Member
  • 961 Views
  • 5 replies
  • 0 kudos

Resolved! NOT IMPRESSED - Bad customer support service!

My new replacement camera isn't connected to my Nest subscription that I'm paying for, I can see the camera but it's not recording more than a day's history or storing faces as my old camera did!I have been round & round in circles on your help pages...

ClareC-J by • Community Member
  • 640 Views
  • 2 replies
  • 0 kudos

Doorbell stopped working

I have had a Google battery doorbell for over a year and it suddenly stopped connecting to my Google app/phone and wouldn’t connect to my Google home either. It basically can’t do a single thing. It is fully charged and lights up and makes noises and...

Alyssa123 by • Community Member
  • 1778 Views
  • 1 replies
  • 1 kudos

24/7 10-day history in web browser - Again

I saw another thread "24/7 10-day history in web browser", but comments had been disabled. I just want to continue this since having 24/7 video that you can view in a browser is extremely important. Phones are small and hard to control where you are ...

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