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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1683 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17825 Views
  • 0 replies
  • 7 kudos

Resolved! Moved Nest Cam 2nd gen to new home and did not deinstall it

Hello, I recently moved home and did not “remove device” at the old home. I no longer have access to the old home. I’m struggling to connect my Nest Cams 2nd gen (wired) as the app cannot find them in the new home. I’ve factory reset them and it does...

Lisantf by Community Member
  • 1138 Views
  • 4 replies
  • 0 kudos

Nest app after it ends

Once the Nest app becomes a thing of the past (mistake) and everyone migrates to Google Home; Does this mean user's won't be able to watch the outdoor camera feed on a PC? I'm not migrating until the last day, and if I don't like the UI with Google H...

oldkid6 by Community Member
  • 10637 Views
  • 9 replies
  • 0 kudos

No sound in nest camera history

Could someone help? I have sound when I look at my live view on my Gen 1 Nest camera, but when I look at history events there is no sound, just video. The microphone is turned on in settings and the volume is up on my phone and my husbands app.

Dwddppr by Community Member
  • 2655 Views
  • 2 replies
  • 0 kudos

Nest account via Bluetooth

I have logged into a nest account thst wad available on my Bluetooth. I've managed to connect my Google account to it. I was worried I was being watched (abusive ex partner) how can I view what products are linked to the account and if cameras where ...

Can’t restart nest doorbell (wired(

My doorbell camera went offline and stayed offline. I googled around and followed some bad advice to reset it. Now it won’t reinstall. The blue ring light isn’t lit and all I have is a small blinking green light where I believe is supposed to be a sm...

LisaMink by Community Member
  • 19029 Views
  • 4 replies
  • 0 kudos

Resolved! Reset nest doorbell and can’t get it going again

My doorbell camera went offline and stayed offline. I googled around and followed some bad advice to reset it. Now it won’t reinstall. The blue ring light isn’t lit and all I have is a small blinking green light where I believe is supposed to be a sm...

LisaMink by Community Member
  • 1271 Views
  • 4 replies
  • 0 kudos

Offer a buyback program - Google Home is bad

I want out. You all made a huge mistake moving the Nest app over to Google Home. Nest worked perfectly before Google acquired the company. The Google Home app is the worst app on the market, and it impacts the performance of all nest products. Offer ...

Resolved! Indoor wired cam (gen 2) won't reset

I have an Indoor Wired Cam (gen 2) that I can NOT get to go into setup (connection) mode. I have REPEATEDLY tried to reset the cam by inserting a pin into the small hole on the front, but it just won't respond. Can anyone tell me what else to do to g...

WVBubba by Community Member
  • 1193 Views
  • 4 replies
  • 0 kudos
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