No event history

[Ir49]

My Google Home app for my wired doorbell gen2, only shows current history not any past events/history. As a Google Nest Aware subscriber I expected to have recorded history for the previous 30 days. Why isn’t it working? 

[MplsCustomer]

@Ir49 

Is your Nest Aware subscription active? Is it for the same Google Nest "home/structure" as your doorbell? You can check it here: https://store.google.com/subscriptions. If you click on your subscription, it shows the name of your Google Nest "home/structure".

You can also check it in the Google Home app by going to Settings | Subscriptions | Nest Aware.

Note that history starts getting recorded for any Nest Aware subscription at the time you purchase it.

[EmersonB]

Hello everyone,

@Ir49, thanks for reaching out here in the Community. How's it going? Were you able to click the link shared above to check your existing subscription? Make sure it's applied to the right home structure and your same email address is signed in. In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer.

Regards,
Emerson