02-06-2024 05:41 AM
I am trying to save a video clip in the Google Home app but, it only lets me save 1:15 of the video. The even I am trying to capture starts about 1:30 into the even history. How do I save a longer video file from the event history? I have already changed the "Maximum event length" to 3 minutes, which is the longest setting, and it still doesn't capture the video. Also, how do I save a video in google home from a google cam that is not flagging as an event?
02-08-2024 02:47 PM
Hello mrads4l,
Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, which Nest Aware subscription do you have?
You can only download video clips from detected events in the video history. You cannot download video clips from footage with no activity. The maximum clip length setting for your camera or doorbell will affect how long video clips can be.
Follow the steps below to create and download a video clip:
In case you have the Nest Aware Plus subscription, you may use your default screen recording app to your mobile phone and record it while the video you want is playing. This way you can capture a clip that’s not registered as an event.
Regards,
Emerson