04-20-2022 06:50 AM
Hi Google
I have read several threads where users are frustrated with the inability to schedule doorbells/camera to turn on/off at scheduled times.
A common example would be a user wanting two scenarios:
Away: Doorbell and Camera turned on
Home: Doorbell and Camera turned off except for say 10pm-6am to detect any intruders overnight.
At the moment you can only have camera/doorbell turned on/off depending on if you are home or away. People do not want every single event recorded during the day when they are home. E.g. a contractor coming and going in the back yard.
Having invested a considerable amount of money in Google hub, doorbel and cameras, this is extremely frustrating.
Could you please provide a response on either:
(a) How to achieve the above result
(b) Acknowledge that this is an issue in the Nest community and advise when Google expects to provide this as a feature.
Thanks
04-20-2022 01:44 PM
Subscribing... this is the greatest oversight I can imagine in the whole Nest Camera ecosystem.
04-25-2022 09:30 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
04-25-2022 11:37 PM
Hi Brad
Thank you for your acknowledgement.
I haven’t received a response from anyone at Google yet so I do still need help with this issue.
I look forward to your response.
Kind regards
04-26-2022 08:11 AM
@ChrisHitch1
Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.
Please let me know if you need further assistance on this issue.
Best Regards,
Brad.
04-26-2022 03:05 PM
Hi Ben
Thank you for sharing this internally.
Can you please provide me with some feedback from the development team, is this something that is being developed and when is it expected?
Kind regards
05-01-2022 04:22 PM
Hi Brad
Any update?
Kind regards
05-02-2022 11:20 AM
@ChrisHitch1
I do not have any information that I can provide you with. If you have a Feature Request you want to share, or some feedback to provide, please do so in the app.
Best regards,
Brad.
05-02-2022 07:33 PM
Thank you - I will try get some answers via the app.
05-03-2022 08:59 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.