Nest Doorbell (Wired) - Setup from Google Home

[Eltoad]

Hi there,

kit:

- Google Hub Gen 2 - Brand New

- Google Nest Doorbell (Wired) - Brand new

- IPhone 13 Pro

I’ve managed to get the doorbell working via the nest app but am trying to link it to Google Home so that it will sound/display on my Google Hub Gen 2 (note: this device is working fine and is integrated with various Hue bulbs etc). 

I try to add the doorbell as follows:

- Set up a device -> Works with Google

- Select Nest

- I then enter my Nest credentials, plus the code that has been emailed to me and it takes me to a screen where I can allow the connection. 
- When I tap ‘Allow’, I get the error message ‘Oops! We’ve encountered an error. Please try again’

Repeatedly trying doesn’t help, as does closing the app etc. When I went into my Google account I could see a partial connection to Nest (I suspect this is from when I tried to setup the nest connection when I purchased the hub) but no devices are listed. Have tried deleting this and allowing the connection again but not change.

Any ideas?

Thanks

 

[Eltoad · Accepted solution]

Now resolved. I setup a new Nest account using my Google credentials, removed all the  items from the nest account and added them manually to the Google nest account. 

[Brad]

Hey Folks.

I am relieved to hear that this issue is resolved! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.