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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1256 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17277 Views
  • 0 replies
  • 7 kudos

Cannot mount doorbell anymore

The release mechanism seems to be stuck so I'm no longer able to mount the doorbell. Everything else works fine. How do I resolve this?

aka_ by • Community Member
  • 1848 Views
  • 5 replies
  • 3 kudos

Nest migration to Home no camera preview in notification.

Title says it all mostly. On public preview. Home app notifies on all Gen2 and shows previews correctly in the dropdown notification bar. ALL migrated gen1 shows notification but 0 video preview. So have to click the notification to open it in the Ho...

Deathzo by • Community Member
  • 721 Views
  • 4 replies
  • 1 kudos

No unfamiliar faces detected anymore

After installing 2 Nest cams most events under Activity had unfamiliar faces in them that I could assign manually to an actual person. Then after assigning 5 people in the events of the first couple of hours I don't get any unfamiliar face event anym...

Lepietz by • Community Member
  • 1322 Views
  • 1 replies
  • 0 kudos

Nest Doorbell (Battery) Won’t stay On

I’m having an issue where my Nest Doorbell isn’t showing it’s status or just turns off. It won’t blink a color or light. Once I plug it in, it turns on, works perfectly fine, and shows light status but once i remove the USB-C, it turns off within 3 s...

Fendi3ddy by • Community Member
  • 769 Views
  • 4 replies
  • 0 kudos

USB to Nest Camera for A0038 adapter?

Hi, I have a Google Nest A0038 power adapter that has the all-weather connection for a USB cable to connect to a Nest Outdoor battery camera. I don’t have an all-weather USB cable to connect the adapter to the camera. Where can I get one? Thanks, Rob...

RobC2 by • Community Member
  • 2109 Views
  • 6 replies
  • 0 kudos

Event history not showing

I have a nest aware base plan but I cannot see any event history prior to today, it is keep getting deleted. I have multiple cameras on the plan, two NEST outdoor cameras, and one doorbell. none of them are showing the events from yesterday.

mayar by • Community Member
  • 2037 Views
  • 4 replies
  • 0 kudos
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