cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Doorbell Wired doesn’t switch from day view to night view (IR Mode)

Mifi
Community Member

Doorbell does not shift from day to night to day view automatically, but it can shift by using manual setting.  Whats up with that?  

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hi Mifi,

 

Thanks for reaching out here in the Community. If your Nest Camera doesn’t automatically switch to or from Night Vision when the light conditions change, you might experience a pink, blue, or purple hue when you watch your Nest Camera’s video stream. 

 

Give these steps a try:

1. Make sure Night Vision is set to Auto. 

   In the Google Home app

  • On the home screen, select your Nest Camera you want to change settings for.
  • Tap Video. 
  • Under Night Vision, select from Always on, Auto, or Off.

   In the Nest app

  • On the home screen, select  your Nest Camera you want to change settings for.
  • Tap Settings> Night Vision. 
  • Toggle the Auto.

2. Check that the outdoor lights don’t shine into the camera lens. In some cases, bright lights can delay or prevent your Nest Camera from switching to Night Vision.

 

3. Reset Night Vision settings or restart your Nest Camera.

 

In the Google Home app: 

  • On the home screen, select  your Nest Camera you want to change settings for.
  • Tap Settings Settings Night Vision. 
  • Toggle the off, then turn it back on.

In the Nest app: 

  • Unplug  your Nest Camera from the power source.
  • Wait 10 seconds, then plug it back in. This step restarts  your Nest Camera and resets the Wi-Fi connection.

Hit this link for more information and let us know your update here.

  

Best,

Emerson

EmersonB
Community Specialist
Community Specialist

Hello Mifi,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? Were you able to perform the steps I’m suggesting? We'd be glad to hear from you.

Thanks,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Mifi,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Regards,
Emerson