Nest Doorbell

[mummybear32]

 New Nest Camera and having attached it outside and the camera working, door bell chime working but from my android is not letting me reply or talk once doorbell activated. Just says can't connect at this time.....any ideas? TIA

[EmptyNester]

Hi, I'm an end user like you.   I have been reading thru this forum and it sounds like this might be a known bug with the Android phones.    I think your next step is to actually speak to a Google Nest Tech.  Here is the link to open a support ticket and get to speak with someone.  NOTE:  Don't be shy about asking for the next level of tech support if  you need to.  Here is the link:

https://support.google.com/googlenest/gethelp

Please come back here and let us know if they were able to get it going or not and if so how they did it.  This could help a number of people with the same problem.

[SteveT1]

Hi folks,

I appreciate the help @EmptyNester. Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve