02-20-2023 05:04 AM
I’ve read previous comments about issues with being able to connect the nest doorbell to the google home app. After reading threads about this issue and seeing there was no resolution for those owners, I decided to post the answer. I suspect this most commonly happens when a nest doorbell is disconnected from a previous home and never CORRECTLY receives a factory reset. The answer: hold the rest button down for ~15 seconds (no joke) and then wait about 5 seconds and the camera light will FINALLY turn a different color and you’ll be able to add it to your google home. Please post this publicly to help others.
02-22-2023 11:19 AM
Just seconding your comment:
https://support.google.com/googlenest/answer/9252162?hl=en#zippy=%2Cnest-doorbell-nd-gen-wired
02-23-2023 01:31 PM
Hi everyone,
@Alexshealy7 thanks for posting here in the Community and for sharing the steps on how to reset the Nest Doorbell. You may also save the link that MplsCustomer has shared. In case you have questions in mind, you know where to find us.
I appreciate the help, MplsCustomer.
Regards,
Emerson
02-26-2023 06:30 PM
Hey Alexshealy7,
We appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help here, MplsCustomer and Emerson.
Thanks,
JT